Shipping policy

# Shipping Policy

At **Cravo**, we are committed to delivering your order fresh, safely packed, and on time. Every order is carefully prepared and packed to ensure the best possible experience.

### Order Processing

Orders are prepared and processed as soon as they are confirmed. Preparation time may vary slightly depending on the size of the order and current order volume.

### Delivery Time

Our estimated delivery time is approximately **40–50 minutes** after order confirmation.

Delivery times may vary slightly depending on your location, traffic conditions, weather, order volume, or other unforeseen circumstances.

### Delivery Charges

Applicable delivery charges will be clearly displayed at checkout before you complete your order.

### Cash on Delivery

**Cash on Delivery (COD)** is available for eligible orders and locations. Please ensure that someone is available at the provided delivery address to receive the order and make the payment.

### Order Confirmation

Our team may contact you via phone or WhatsApp to confirm your order. Orders with incomplete or incorrect contact details or delivery addresses may be delayed.

### Order Updates

Our team may contact you via phone, SMS, or WhatsApp regarding your order status or delivery.

### Fresh & Secure Packaging

At **Cravo**, we take special care when preparing and packing your food. Our goal is to deliver your order **fresh, hot, securely packed, and ready to enjoy**.

**Cravo — Freshly Made. Full of Flavor. Made to Satisfy.**